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Public authorities

Our approach to handling information requests from competent public authorities in strict accordance with legal requirements, internal governance policies, and data protection standards.

Lawful Access and Data Protection Measures

The police and other authorities may request access to information from us. This can include both personal and non-personal data.

In all such cases, we follow strict internal policies and procedures for assessing the access request, and confer with legal counsels. We only share information that is strictly required by law, and we only share information on the basis of valid court orders or similar legal documents.  

To prevent unauthorised access to any information we hold, we also implement technical measures such as encryption and access controls. The Visma Security Program ensures high security standards and confidentiality.  

Furthermore, we ensure legal obligations in contracts with our subcontractors that ensure they too enact organisational and security measures similar to ours.
 
If we receive access requests from non-EEA authorities, we ensure our compliance with the Data Act article 32. Internal policies and routines are in compliance with this regulation.